Scroll below to find answers to questions I hear often:

 

If you have a question that isn't addressed here, please feel free to reach out to me through my contact form.

How much would you charge to design something for me?

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It all depends upon the size, scope and complexity of the project.  I charge an hourly rate for the different stages of a job.  Those stages vary from job to job.  Here's a breakdown of how it works:

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Consulting Rate = $20 per hour, (Minimum of 1 half-hour)

  This is when we both take some time to determine the best way to handle your particular request.  This usually comes into play when the scope of the project is large such as a party being planned or a corporate identity is being established.  Not all jobs will need a consulting session.  You'll be provided with a written or digital quote that you must agree to before any charges apply.

 

Design Rate = $50 per hour, (Minimum of 1 hour)

This describes the actual design work of your project.  This can vary greatly depending on what the project entails.  I will develop proofs for you with up to 2 revisions, (more revisions are subject to a separate charge), as well as start preparing your project for the production stage.

 

Production Rate = $15 to $150 per hour, depending on the production process (No minimum required)

This is when your final product is created,  That might mean printing your banner and finishing the seams and webbing.  It might be installing a sign on your site.  Whatever it takes to complete the project and get it to you.

 

I require a non-refundable deposit on all jobs before any work is started.  The deposit equals 50% of the total quote for jobs under $1000, 25% for jobs $1,000 to $5,000, and 10% down for jobs over $5,000.  Up to 5 scheduled installments are available for jobs over $500.

Can you provide me with a design that I can have produced elsewhere?

Q :

Absolutely.  I can provide you with art assets that you can have made into nearly anything you like, such as signs, banners, business cards, T-shirts and embroidered items.  I can also produce such things, and I do my best to stay competitive, but if your project is something I can't produce myself, or you can get it done less expensively elsewhere, then you have my blessing.

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Do I own the rights to the artwork you create for me?

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You bet you do.  Once it's paid for of course.  For instance, if I design your logo or a company identity package, I will provide you with the styleguides and necessary files so that you can have your logo made into anything and anywhere.  It is YOUR responsibility to hold onto your art assets after that.  I will not store them for you.  I simply reserve the right to be credited for the design and to use the artwork I create for you as a portfolio piece.  That includes posting it on this site.

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Is there anything you CAN'T do?

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There ARE a few things.  Raising the dead comes to mind.  Or twisting my tongue into that loop shape that some people can because of genetics.  But when it comes to design, I'm pretty well-rounded.  If your project includes elements that I can't accomplish, I'll let you know up front and I'll do my best to put you in contact with someone that can.  I have partners in several fields such as photographers, print shops, fabricators and other designers.

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Is there anything you WON'T do?

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Believe it or not, I WILL refuse work in certain situations.  For example, if my current work load is too great, I may not be able to fit every job in.  Remember, I'm a PART TIME freelance designer that still has a day job.  On that note, if your project is in the same market as the company I work for, then I may not be able to help you, but my company can!  Also, if your project is in conflict with my principles or good taste, then I'll politefully pass.  I'm a lot of things, but an Art Whore is not one of them.  And finally, if you're a jerk that I simply can't work with, or you perceive me as a jerk that you can't work with, then I can always put you in touch with another designer or two.  Hey, sometimes you just can't get along with everyone.

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What if I'm not happy with the end results?  Do you offer refunds?

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I will do my absolute best to make sure that you and I are on the same page during the initial quoting stage.  That will determine if we move forward with your project and on what terms.  No charges are applied and no work is started until you and I have both agreed on the terms and expectations of your project.  I will also provide you with digital and/or printed proofs of the design before we move to the production stage.  I'll do everything to make sure you're satisfied with my work and that you are comfortable with the project through every step.  That said, once we have agreed to proceed (That's fun to say) with the design stage, the deposit collected at that point is non refundable, even if you cancel any further work.  Likewise, once you have approved any proofs, and production begins, you are responsible for the cost of products or services that have been completed.  If there are questions, concerns, or problems with your project at any time during the process, then I will "STOP THE PRESSES!" and reconvene with you before proceeding.  In other words, you won't get charged for time or materials if the digital printer breaks down, or the company we're getting your baseball caps from ran out of caps.

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Where did you learn to do ______________?

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From people better and smarter than me, until I surpassed some of them.  (Hey it's been known to happen)

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© 2014 Samus Baisden